Privacy Policy

Privacy Policy

The purpose of this Privacy Policy
We, BOOHA TRAVEL LLC, a limited liability company of UAE nationality, headquartered in , understand our valuable customer’s concerns for privacy and undertake measures for protecting and maintaining the personal information that is being shared with us.
The applicability of this Privacy Policy extends to the user who inquires or means to purchase the products or services offered by Booha Travel through any of its online channels including its website ___ (herein referred to as “the Website” or “our Website”), mobile site & offline channels, including call centers and offices (collectively referred herein as “Sales Channels”).
For the purpose of this Privacy Policy, Website means the website, and any other affiliated mobile websites which are being operated by us only. By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels. This Privacy Policy does not apply to any websites, mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. Accordingly, it is recommended that the User reviews the privacy statements and policies of any third parties with whom they interact on our website.

The types of personal data we collect and use
We collect several types of information from and about users of our Website and offline services, including, to be able to offer and deliver the product and services chosen by the User and also to fulfill our legal obligations as well as our obligations towards third parties.
The type of personal information we collect depends on the type of interaction with you. It typically includes:
Personal data, such as name/ title, date of birth, contact details (including email address and telephone/mobile number), booking reference / Passenger Name Record (PNR) number, gender, country of residence / nationality, emergency contact/ details of next of kin, payment card details;
Device information, such as IP adress, in the context of using our Website;
Information that is about you but individually does not identify you.
Such information shall be strictly used for the aforesaid specified & lawful purposes only.
We collect this information as follows:
Directly from you when you provide it to us;
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
From third parties, for example, our business partners.

How we use this personal information
We use your personal information to support our business and interactions with you in the following scenarios:
To provide you our services and process payments to you;
To present our products and services;
To answer your questions or fulfill your requests;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To notify you about changes to our Website or any products or services we offer or provide though it;
To allow you to participate in interactive features on our Website;
In any other way we may describe when you provide the information;
For any other purpose with your consent.
We only collect, process, use, share and store your personal information only where we have an appropriate legal basis to do so.

Legal rights available to help manage your privacy
You have rights regarding your personal data, including the right to access, correct, delete, or restrict its use. You can also withdraw consent at any time by contacting us. If you consider your rights have been infringed, you can lodge a complaint with your local supervisory authority (The UAE Data Office, for example, which is entrusted with the responsibility for managing complaints from data subjects, issuing rules and guidance on the PDPL, and enforcing the PDPL through penalties imposed for its violation.)

How we protect and store your personal information
We have implemented and maintained appropriate technical and organisational security measures, policies and procedures designed to protect the personal information that you share with us and safeguard the privacy of such information.
The use of cookies
We use cookies to personalize the User’s experience on the Website and the advertisements that may be displayed. Booha Travel’s use of cookies is similar to that of any other reputable online company.
Cookies are small pieces of information that are stored by the User’s browser on User’s device’s hard drive. Cookies allow us to deliver better services in an efficient manner. We may also use such cookies to display any advertisement to the Users while they are on the Website or to send the Users offers (or similar emails – provided the Users have not opted out of receiving such emails) focusing on destinations which may be of the User’s interest. No Personal Information is collected during this process. The information so collected during this process, is anonymous, and does not link online actions to a User.
Most web browsers automatically accept cookies. By changing the options on the User’s web browser or using certain software programs, the User can control how and whether cookies will be accepted by the browser. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust. Keep in mind that blocking cookies can hinder the website’s functionality, especially when it comes to essential ones. Marketing or functional cookies cover your activity on our website in order to recognize you and also tailor the experience to your preferences.

Sharing your personal information with others
We will not sell your personal information or use them for commercial purposes. We share information with airlines, hotels, and other partners to facilitate your travel plans, in order to provide you with our services
However, the use of information as shared with the said service providers/suppliers for any other purpose is beyond our control as they process Personal Information as independent data controllers, and hence Booha Travel shall not be held liable for the same. The User is therefore advised to review the privacy policies of the respective service provider or supplier whose services the User chooses to avail. Other entities we could share your personal information with:
Third parties who help us manage our business and deliver our products and services, including IT and back office support, fraud detection, customer service centre support, airport operations marketing, payment verification, data warehouse storage, research and analysis
Bank and payment providers to authorise and complete payments
potential or actual third party purchaser of our business or assets.
Also, We disclose information when required by law or to protect our rights and safety of others. We may share information with other parties based on your explicit approval outside the aforementioned scenarios.
If you choose not to provide certain personal information we request, you will still be able to visit our site but you may be unable to access certain options or services.
How to contact us
If you have any questions about our Privacy Policy, you can contact our Data Privacy Officer at __ or directly on our website at __ .

Updates on this Privacy Policy
We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. If we decide to change our Privacy Policy, we will place any updates on this webpage and the privacy sections of any relevant platforms, making it as visible as possible for all Users.